I am newer to the mountain bike world and wanted to get more serious and get a full suspension bike which is rather intimidating to get into. I was so happy to go here and they are very good about keeping there website current! Extremely helpful and very knowledgeable! They seem to really care about getting you out having fun but doing it safely! I feel very welcomed and plan to be a long term customer! I highly recommend this store! I got the Marin Rift zone 1 XL!

John M.

Great customer service. I hadn't purchased a bike in a while so wasn't up to speed on all the new improvements. Evan was very friendly, patient and answered all questions I had before purchase. Some bike shops I had visited couldn't even be bothered to ask me what I needed.

Frank A.

I’m from Austin Texas and spent my entire morning looking for a good beginner bike for my 5 y/o son to learn on for his first time. I was concerned about the proper fit, size and style since his current bike was not a good fit for any kid to learn. Definitely want to make sure he learns quickly and biking is a fun experience for him. Unfortunately most places I called were all closed due to the COVID-19 shut down or had limited communication through email. Until I called Biking Roots and spoke with Evan. I can say enough about how helpful he was to me over the phone and establishing the proper size of bike for my boy. Completely went above and beyond to help, search inventory and availability. This place has some of the best customer service and I would HIGHLY RECOMMEND Bike Roots! 5-Stars ⭐️!

Sean P.